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Contact Us
Contact Us
- Get in touch 24/7
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We can’t wait to get you out on the open road and explore our incredible backyard.
- Our reservations teams are available around the clock 24/7. You can get in touch with our team via Webchat, email, using the form below or by giving us a call. Please note, that we are currently experiencing a high volume of calls and emails and we apologise in advance if you suffer from an unusually long wait or response time. Our crew are working hard to respond to all enquiries.
- If you already have a booking and need to ask some urgent questions, please check out our FAQ’s or get in touch with your query. Please have your booking confirmation reference handy so we can support your enquiry.
- Our branches are open everyday from 8:00am to 4:30pm. Check out the branch details below.
- If you are already on the road travelling and need to discuss drop off options, please contact our On-Road Care Team using the numbers on your key fob or dialling 0800 788 558.
- If you are currently on the road and need to report an accident, please click here. Fill out the form and submit it directly to our Claims Department within 24 hours of the incident.
Dialling an international toll free number is the same as placing an international call to a country with the country code 800. The rule for all countries is [international call prefix] 800 200 80 801. For example, dialling from North America you would start with the International Call Prefix for North America [011] then 800 then 200 80 801. NZ 0800 number is free from an NZ cell phone only. You can collect a free SIM card from our branch on arrival.